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Gentle Care
Specializing in auto injury recovery · Hablamos Español

Get back to what You Love.|

Chiropractic, massage, and physical therapy under one roof in West Linn, with a team that actually coordinates your care. Whether it's a car accident injury, chronic pain, or just a minor ache, we've got you covered.

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4.9 ★★★★★ average rating from our patients
10K+ Successful treatments delivered
$15,000 Oregon PIP medical cover, regardless of fault

25 Years in West Linn

21860 Willamette Dr. Drug-free, surgery-free care.

Mon–Fri 8am–6pm

Sat 9am–1pm · Se habla español · Most major Oregon insurance accepted.

$15,000 in PIP Coverage

Every Oregon auto policy carries it, paid regardless of who caused the crash.

Our Mission

Healing begins with care

We specialize in chiropractic, massage, physical therapy, and nutrition designed to achieve your optimal health and wellness potential. We are dedicated to helping every patient achieve their goals and move beyond pain.

Chiropractic Benefits

Three pillars of your recovery

01

Relieve Chronic and Acute Pain

We strive to get the right diagnosis and reduce pain ASAP, with chiropractic adjustments, therapeutic massage, and a personalized treatment plan. With the right care, we'll get you feeling better fast, speed up your recovery, and lower the risk of chronic pain.

02

Restore Function & Range of Motion

Move better, feel better. We help relieve stiffness and increase range of motion. Restoring your mobility so you can get back to doing what you love. Through holistic care we reduce inflammation, ease discomfort, and support your body's natural healing process.

03

Maintain and Optimize

Feel your best, every day. We help you maintain mobility, reduce tension, and optimize your long-term health. With maintenance care we aim to maintain your long-term wellbeing.

Auto accident recovery care
$15,000

In Oregon, all insured parties receive a minimum $15,000 of Personal Injury Protection to be used for medical care, paid regardless of who caused the crash. Most of our accident patients never pay for any treatment out of pocket.

Auto Injury Recovery

Hurt in a crash? Your care is already covered.

Soft-tissue injuries like whiplash aren't always obvious right away. An early evaluation documents your injuries and speeds up recovery, and that care needs to start within two years of the crash date.

PIP billed directly

We bill your auto insurer directly; fault doesn't factor into your ability to get care.

No referral needed

You can schedule an evaluation with us directly, no primary care referral required.

Attorney coordination & documentation

If you're working with an attorney, we coordinate records and documentation with their office.

Massage and Therapy, Chiropractic on One Plan

Skilled providers that coordinate your care. We provide timely referrals and imaging when needed to make sure your case is handled correctly.

One deadline that matters: Oregon PIP pays for treatment you receive within two years of the crash date and it's the medical bills you actually incur in that window that get covered. Gaps in care hurt both your recovery and your record. Call (503) 650-2394 and mention it was a car accident.

More on Auto Injury Care

Our Services

Holistic solutions for lasting comfort and mobility

Chiropractic

Chiropractic

We focus on relieving restrictions and correcting spinal misalignments to improve total body function. Our goal is to help your spine and nervous system work together so you move better and feel better.

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Massage

Massage

Our massage therapy treatments manually work the soft tissues to promote healing, reduce pain, and improve total-body wellness. Our diverse highly skilled Massage Therapists offer a variety of techniques.

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Physical Therapy

Physical Therapy

Pain doesn't always equal the problem. We identify the true source, correct imbalances, and promote coordinated movement through targeted strength, flexibility, and mobility training.

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Car Accident

Car Accident

Motor vehicle accident injuries don't always resolve on their own. Early intervention helps reduce pain quickly and significantly lowers the risk of long-term or permanent damage.

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SoftWave Therapy

SoftWave Therapy

SoftWave regenerative shockwave therapy uses true acoustic shockwaves to activate stem cells, boost circulation, and relieve pain — non-invasively and drug-free. Ideal for chronic pain and post-accident injuries.

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Laser Therapy

Laser Therapy

Class IV Laser Therapy stimulates energy production in the cells, boosting circulation and oxygen delivery. Effective for acute and chronic conditions, reducing inflammation and accelerating tissue repair.

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Electrical Stimulation

Electrical Stimulation

Electrical stimulation therapy uses gentle electrical pulses to reduce pain, relax tight muscles, and speed healing. It improves circulation and blocks pain signals along the nerves.

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Years Serving West Linn

0K+

Successful Treatments

0+

Five-Star Reviews

0

Stars on Google

Testimonials

Hear what our happy clients say about us

4.9
10K+ Successful Treatments

"This place is awesome. I started coming here two years ago after a work injury. The Dr's are amazing, knowledgeable and genuinely care for their patients. This is the first time in my life that I have gone to a chiropractor on a regular basis. I also highly recommend the masseuse there as well."

E

Eva

Patient

"I love the way they handle my circumstance every time. From the first visit, they listened to my complaints first and then did an X-ray evaluation. After the evaluation they have been caring and worked their best from the front office and billing to the adjustments and massage therapy."

C

Christopher

Patient

"The admins are fantastic and helpful. The doctors and therapists here keep my body in working order! I love coming to my appointments. You would be better off in life as a patient of Gentle Care."

J

Jennifer

Patient

"Gentle Care has been taking care of my family for many years! My husband, myself & our children. I wouldn't trust anyone else like I trust them. They listen to what you have to say & do what it takes to get you better. Massages here are the most wonderful massages I've ever had."

B

Brittney

Patient

"I've never been welcomed with more kindness and care during a chiropractic or massage treatment. The staff was very friendly, they were on time and listened to my needs. This team is excellent!"

T

Tayler

Patient

Meet Your Care Team

A team built around your care.

Chiropractors, therapists, and support staff who talk to each other — so your care actually adds up.

Dr. Tristan Santiago

Dr. Tristan Santiago

Chiropractor, Owner

Dr. Morgan Ackermann

Dr. Morgan Ackermann

Associate Chiropractor

Meridith Regan

Meridith Regan

LMT & Registered Nurse

Alana Garrett

Alana Garrett

Massage Therapist

Wapa Rosa

Wapa Rosa

Massage Therapist

Lynna Foster

Lynna Foster

Massage Therapist

Tanya McClinton

Tanya McClinton

Massage Therapist

Larry Wolfe

Larry Wolfe

Massage Therapist

Daniel Luis Saez

Daniel Luis Saez

Bodywork & Sports Performance

Frank Gaunt

Frank Gaunt

Patient Intake Coordinator

Gina Baldree

Gina Baldree

Billing Specialist

Why Choose Us

Passionately committed to your wellbeing

Comprehensive Care

Healing that goes beyond a single adjustment — from chiropractic, massage, physical therapy, personal training, red light laser therapy, to supplement advice and nutrition counseling.

Collaborative Team

Our professionals communicate and coordinate your care, ensuring every treatment supports your full recovery.

Personalized Healing

We see you as more than a patient — you're a whole person with a whole-body story, and we're here to listen and help you heal completely.

Gentle Care team providing chiropractic treatment

Coverage & Payment

No surprises

We verify your benefits before your first visit, so there are no surprises when you arrive.

Auto accident (PIP)

Billed directly to your auto insurer, regardless of fault.

Workers' compensation

You choose your provider; chiropractic care is a covered benefit.

Personal injury

We coordinate Letters of Protection (LOP) with your attorney.

HSA, FSA, cash & cards

Cash-pay rates are also available.

In Network With

Blue Cross Blue ShieldProvidenceModa HealthKaiser PermanenteAetnaCignaUnited HealthcareCareOregonOregon Health PlanMedicare

Beyond Treatment

We believe great care goes beyond treatment; it's an experience. Our team is dedicated to creating a space that feels warm, comfortable, and personal, so every visit leaves you feeling cared for and refreshed.

Location

21860 Willamette Dr. West Linn, Oregon 97068

Contact

(503) 650-2394

Hours

Mon–Fri 8am–6pm · Sat 9am–1pm · Sun closed

Good to Know

Frequently asked questions

I was just in a car accident. What should I do?

Get evaluated soon; whiplash doesn't always show its full severity for days. A documented exam matters both for your recovery and for your claim. Call us to get seen quickly and open your PIP claim.

Do I have to pay upfront after an accident?

Almost never. Every Oregon auto policy includes PIP, covering up to $15,000 regardless of fault. We bill your insurer directly, so most accident patients have no out-of-pocket costs.

Do I need a referral or an attorney to be treated?

Neither. You can come in straight after an accident, no primary care referral needed, with or without an attorney. If you have one, we'll coordinate with their office.

How long does my PIP coverage last?

It covers reasonable, necessary expenses within two years of the crash date, up to the $15,000 limit. Starting care earlier and avoiding gaps improves outcomes.

Do you accept my insurance?

We're in network with most Oregon plans, including Blue Cross Blue Shield, Providence, Moda, Kaiser, Aetna, Cigna, United, CareOregon, Oregon Health Plan, and Medicare.

¿Hablan español?

Sí. Dr. Santiago and several team members are fluent; you can describe symptoms and understand your treatment plan in your own language, from the front desk through care.

Gentle Care

Start your journey to a healthier, more active life. Whether you're recovering from an injury, managing chronic pain, or seeking to enhance your mobility, our team is here to guide you every step of the way.

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